Computer Consulting: 3 Questions To Ask Your Clients

From a customer service perspective, you can ask your computer consulting clients three questions that will explode the growth of your company.

seek information from Number One:

“How Can We Improve the Level of Service That We Provide Your Company? ”

Ask your computer consulting clients this quiz on a regular basis; at least a couple times a year. You will be amazed at the type of suggestions they give you.

They will sigh you some things you’ll be able to implement without charging them another nickel or penny more because they’re simple no-brainer kind of things. For example, “Could you send us an email reminder the day before you’re coming in? ” Obviously you don’t have to charge for something like that.

Some of the others may say, “It would be sizable if you could guarantee this kind of response time” or “It would be titanic if you could also occupy over finding someone who can attend us with our PBXs.”

You’re going to collect some ideas, some of which are going to acquire sense for you, some won't. Some of them may require a petite more legwork and some of them may be tall opportunities for additional revenue.

seek information from Number Two:

“Is There Anything Else IT-related That Your Company Needs back With? ”

ask Number Three:

“Do You Know Anyone Else Such as Business Associates, Friends, Family Members in the Greater state That Could consume Some befriend With Their Computer-related Problems? ”

assist Your Computer Consulting Clients succor You

employ a exiguous or two to affirm your computer consulting clients what they should notice out for. If they happen to be on the phone with a vendor or supplier or family member and they’re complaining and moaning that everything’s running slowly or that the LAN’s down again or email’s not working or the server crashed.

glean your computer consulting clients trained to listen for those clues and let you know that there’s an opportunity out there. If they’re a long-term client of yours and they’re ecstatic with you, they should be more than joyful to recommend you. All you need to do is ask and express them to be looking for these clues.

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